IP Phones

C401

2.8" color LCD, 4 SIP accounts, HD voice, PoE support, 4 soft keys, 4 pages / 28 paperless keys

  • C200Product model
  • 2 linesSIP line
  • 5V / 1APower input

Product details

The new C401 color-screen IP phone is a high-end business desk phone, featuring a smart LCD and DSS key mapping to increase business users’ productivity at a cost-effective price.

DSS key mapping is intelligently designed to support dynamic use as a replacement for expansion modules. Seven DSS keys correspond to the color LCD display to provide dynamic Line/DSS/BLF functions across up to four pages, for a virtual total of 28 DSS keys. Users can configure/customize each DSS key on each page. Each DSS key has a green, red, and yellow LED indicator to reflect the key status. A page shortcut button is also designed to let users switch quickly between pages. The C401 is the most cost-effective choice for SMB offices and business supervisors.

The C401 inherits all the features of business phones, such as HD voice on the handset, headset, and full-duplex speakerphone modes, PoE, Fast/Gigabit Ethernet, QoS, secure transmission, auto-provisioning, and more.

The C401 is an ideal office productivity device for business users. The old DSS key labeling is inconvenient and not environmentally friendly. The C401’s intelligent DSS key mapping gives users the flexibility to change DSS key definitions and display through simple configuration. In addition, its intelligent DSS key design can multiply as expansion modules to save space and cost. The C401 will provide the best user experience for advanced business users.

To help interested users read every product detail, this user manual is provided as a reference guide. However, the document may not be up to date with recently released software, so please download the latest user manual from the website or contact support if you have questions about the C401.

Key features

General

HD microphone/speaker (handset/headset, frequency response 0~7KHz)

Handset mode (HS) / wireless headset (HF) / headset (HP) (EHS support for Plantronics headsets)

POE

Desktop/wall installation

Call features

Make/answer/reject calls

Mute/unmute

Call hold/resume

Call waiting

Intercom

Caller ID display

Call transfer (Always/Busy/No Answer)

Blind/attended call transfer

Call parking/retrieval

Redial/automatic redial

DND (per line / per phone)

Auto answer (per line / per phone)

3-way conference

Emergency line

Phone features

Phonebook (500 entries)

Cloud phonebook

Call log (incoming / outgoing / missed)

Blacklist, whitelist

Message waiting indication (VMWI)

Programmable soft keys

Network time synchronization

Action URL / active URI

Network

Network access control:802.1x

IP configuration: Static / DHCP / PPPoE

VPN: L2TP/OpenVPN

VLAN

QoS

Certification

CE

Audio

Codec: G.711a/u, G.723.1, G.722, G.726-32, G.729AB

Full-duplex acoustic echo cancellation (AEC)

Voice activity detection (VAD)

Comfort noise generation (CNG)

Background noise estimation (BNE)

Noise reduction (NR)

Packet loss concealment (PLC)

Dynamic adaptive jitter buffer up to 300 ms

DTMF: In-band, Out-of-band — DTMF -Relay (RFC2833) / SIP INFO

Protocols

SIP 2.0 over UDP/TCP/TLS

RTP/RTCP/SRTP

STUN

DHCP

PPPoE

802.1x

L2TP (unencrypted by default)

OpenVPN

SNTP

FTP/TFTP

HTTP/HTTPS

TR069

RFCs

354/1321/1350/1769/1889/1890/ 2131/2132/2616/2617/2661/2833/ 2976/3261/3262/3263/3264/3265/ 3268/3311/3489/3711/4346/4566/ 5630/586

Deployment & Maintenance

Auto-provisioning via FTP/TFTP/HTTP/HTTPS/DHCP OPT66/SIP PNP/TR069

Web management portal

Web packet analysis

Configuration import/export

Phonebook import/export

Firmware update

syslog

Specifications

C401 — Specifications
SpecificationValue
Product modelC200
SIP line2 lines
InstallationBureau/mur
Screen128 x 48 dot-matrix with backlight
Key Pad31 keys, including: / 12 standard numeric keys; / 4 soft keys; / 4 navigation keys + 1 OK key; / 1 wireless headset key; / 2 volume control keys, Up/Down; / 6 function keys /
ProtocolsSIP 2.0 over UDP/TCP/TLS, RTP/RTCP/SRTP, STUN, DHCP, PPPoE, 802.1x, L2TP (Basic Unencrypted), OpenVPN, SNTP, FTP/TFTP, HTTP/HTTPS, TR069
CodecG.711a/u, G.723.1, G.722, G726-32, G.729AB
Network interface1 * 10/100 M (802.3af Class 1 PoE); PC*1 (bridge to Ethernet)
IP serviceStatic IP, DHCP, VPN, PPPoE, Bridge
DTMFIn-band, Out-of-band- DTMF (RFC2833) / SIP INFO
Power supplyPoE / Power adapter
Power input5V / 1A
Power consumptionIdle: 1.3W, Peak : 4.3W
Operating environmentTemperature: 0~40℃;Humidity: 10~65%
HD wireless speaker1 ( 0~7KHz)
HD wireless microphone1 ( 0~7KHz)
HD RJ9 handset1 (with standard RJ9 handset cord)
1.5 m CAT5 cable1
Phonebook500 entries
Call log600 entries
Cloud phonebookXML/LDAP
Packaging dimensions260x255x62mm (L x W x H)

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